Review Article LEVEL OF JOB SATISFACTION IN HEALTHCARE PROFESSIONALS WORKING AT KHYBER TEACHING HOSPITAL PESHAWAR, PAKISTAN

Abstract

Background

An effectively working institution is dependent on its skilled, motivated and well supported employees which are determined by said workers’ working conditions, circumstances, and environment. This is especially true for doctors and nurses whose work performance is closely linked to patient safety and quality patient care. Job satisfaction is defined by how employees feel about their jobs and different aspects of their jobs. Different factors are involved in job satisfaction in different settings.

Material and Methods: It was a cross sectional study conducted in Khyber Teaching Hospital Peshawar involving health care Personnel’s selected through Non probability quota sampling technique. Total 335 health care Personnel’s were interviewed using structured questionnaire. Data was analyzed using SPSS version 20.

Results: Overall, 73.6% of participants were satisfied with the different factors of their working conditions. The results of the study revealed the major factors were Support from senior colleague (83.3%), Amount of hours health care workers work (82.7%), salary and vacation time (82.4%), On Job Training (76.1%). Other factors were presence of feedback system, involvement in decision making, good use of skills, promotion and job security.

 Conclusion:  The overall satisfaction level was high. Support from seniors, Salary and vacation time, Promotion in job and colleagues support is important motivators for job satisfaction.

Key words: Job satisfaction, Health Personnel, working environment